Refund policy

OVERVIEW
We currently do not accept returns, however we will exchange an item for you if there is an issue. We have a 15-day exchange policy, which means you have 15 days after receiving your item to request the exchange. 

To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need to provide the receipt or proof of purchase.

To start an exchange, you can contact us at info@wickedwireworkwear.com. If your exchange is accepted, you will be responsible for return shipping costs and we will provide instructions on how and where to send your package. Items sent back to us without first requesting an exchange will not be accepted. 

You can always contact us with any questions at info@wickedwireworkwear.com.

DAMAGES AND ISSUES 
Please inspect your order upon arrival and contact us immediately if any of your items are defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

EXCEPTIONS / NON-RETURNABLE ITMES 
We currently do not accept returns.

Unfortunately, we cannot accept returns OR exchanges on clearance items or gift cards.

EXCHANGES 
The fastest way to ensure you get what you want is to email us with the following;

Name:

Order #:

Item(s) you wish to exchange:

Item(s) you wish to exchange for:

Reason:

 

Once we receive your email we will respond with approval for the exchange along with any additional information you may need. We want you to be as happy as possible with your Wicked Wire gear!